Pembrick's Store

Welcome to Pembrick's Store

Welcome to Pembrick's Store

Terms and Conditions

Welcome to the Terms and Conditions page of Pembrick’s Store. Please carefully read the following terms and conditions. By making a purchase, you agree to abide by these terms.

1. New and Used Parts

All new parts offered for sale are handled only for sorting and packing purposes. These parts are taken from sets or the Pick-a-Brick wall (PaB-wall).

We ensure that all used parts are in good, but still used condition, unless explicitly described otherwise.

2. Minimum Purchase

The minimum purchase amount is 7 euro.

3. Fees

We do not charge any additional fees beyond the purchase price and applicable shipping charges, because we feel you don't need to pay for business costs.

4. Order Placement and Payment

Once you place an order, we will promptly send you an invoice. We encourage you to make payment as soon as possible for quicker order processing. Payment must be made within 7 days of receiving the invoice. Orders with no payment received after this period will be cancelled.

5. Order Fulfilment

We will dispatch your order as soon as all payments are received. This process takes 1-3 business days.

6. Shipping

All orders will be shipped using BPost - the Belgian postal service. If possible, we may opt for a cheaper alternative. For orders exceeding 2kg in weight (excluding Belgian buyers) or if insurance is desired, we will provide a quote based on the tariff from BPost. You can calculate the shipping tariff on the BPost website (http://www.bpost.be/site/nl/bereken-het-tarief-voor-uw-pakketten).

7. Product Condition and Storage

All items listed as brand new are taken from sets and placed directly into our stock, unless specifically marked as used. However, please note that minor scratches might be present, either from the original set, sorting and handling, or due to shipping. We store all parts in plastic drawers, containers or bags within a dark room to ensure their quality.

8. Shipment Options

Customers have the choice of tracked or regular shipment. If you choose tracked shipment, a tracking number will be provided.

9. International Shipments

For shipments to countries outside the European Union (EU), shipping costs will be quoted separately.

10. Payment Methods

We prefer payments through IBAN. Information on how to pay using this method, along with details for proof of payment to expedite shipping, will be included in the invoice. Orders paid through PayPal will be shipped to the address provided on Brickowl.

11. Environmental Responsibility

We are committed to environmental sustainability and strive to recycle packaging materials whenever possible, making sure all parts and goods are shipped safely.

12. Import Duties

Please be aware that when ordering from outside the EU, import duties may apply. We are not responsible for these costs and will not modify the invoice for them.

13. Feedback

We value your feedback and encourage you to share your experience with us.

I case something is not correct or missing, please contact us as quickly as possible, so we can find a solution. 

14. Agreement to Terms

By placing an order on our website, you acknowledge that you have read, understood, and agreed to our terms and conditions, including our store policies.

Thank you for choosing Pembrick’s Store. If you have any questions or concerns, please feel free to contact us.

Have fun looking around.  If you can't find what you need now, maybe we will have it next time!  

Contact: pembrickstore@gmail.com - we answer as soon as possible

Small enterprise operating under exemption of VAT. No VAT applicable